OneCard issuance for students
New students apply for OneCards online. Watch this video and then login here with your NetID and password to start the process. If you have recently enrolled
as a student, and are directed to the guest login site when trying to use your NetID
and password, please try back in 5 business days. We receive new student information
on a rolling basis. After your information is loaded into our system, you will be
able to login to the site to complete the application. Once your application is approved,
you will receive an email with directions for pickup.
OneCard issuance for faculty & staff
New faculty and staff apply for OneCards online. Watch this video and then login here with your NetID and password to start the process. If you are a new hire, and are
directed to the guest login page when trying to login with your NetID and password,
please ensure that you have completed all of your onboarding steps with OHR or your
department. This includes any contracts. Once OHR has provided us your information,
you will be able to login to the site with your NetID and password to complete your
application. After your application is approved, you will receive an email with directions
Anyone needing to replace your OneCard should visit the Auxiliary Services Business
Office any time during normal business hours. Stolen cards can be replaced at no cost, if a police report is provided. Lost cards
are charged according to this fee schedule. If your OneCard is not working for building access, first check with your department
or residence hall to ensure that they have granted you access to the building. If
Public Safety confirms that your access is active, and your card does not work, please
bring it to our office any time during normal business hours to have it checked.
TUID creation for partner companies (ABM, Chartwells, WTMD, Capstone)
If partner companies (ABM, Chartwells, WTMD, and Capstone) have new hires in need
of a TUID number and/or OneCard, your designated staff member should email onecard AT_TOWSON from your company email account with the full legal name, birthdate, address, and
phone number of the new hire. After our department confirms your request, have your
new hire complete the online OneCard application for third parties. Once your new hire receives confirmation that their application is complete, they
may visit our office any time during normal business hours to take a picture and receive
their card. OneCards for all third parties are set to expire September 1st of each year. To keep cards active, contact our office by August 15th with a list of your active employees for the upcoming year.
TUID creation for contractors, volunteers, SPAR participants and other parties
The request for all third parties would need to be submitted by the TU department
hosting them on campus. The authorized department head or chair should email onecard AT_TOWSON from your TU email account with the full legal name, birthdate, address, phone number,
and estimated length of time on campus. After our department confirms your request,
the party should complete the online OneCard application for third parties. Once they receive confirmation that their application is complete, they may visit
our office any time during normal business hours to take a picture and receive their
card. OneCards for all third parties are set to expire September 1st of each year. To keep cards active, contact our office by August 15th with a list of your active contractors, volunteers, participants, and/or students
for the upcoming year.
Students manage meal plan selections online through the meal plan portal. Review the
Dining Services website for dining plan options, rules, deadlines, and restrictions. Once you are ready to
select or manage your meal plan, watch this video, then login here and select “Manage My Meal Plan.”
Points deposits & transfers
Deposits: Retail and dining points can be added to your OneCard through the OneCard portal using a credit or debit card. Login with your NetID and password and click “Add Points
Now.” Dining points can be used at on-campus dining facilities and are non-refundable. Retail points can be used at these locations. If you would like to add retail and/or dining points to your account with cash or
check, you may visit the Auxiliary Services Business Office any time during normal
Department-Paid Deposits: If you are a department that would like to deposit dining
and/or retail points to a TU faculty, staff, or student account, email onecard AT_TOWSON from your TU email account with the name and TUID number of the campus member, the
type of points you want added, and the amount of points. Our staff will deposit the
points and bill your department the cost.
Transfers: If you would like to transfer some or all of your retail points to your
dining points account, please email onecard AT_TOWSON from your TU email account to request the transfer. Dining points cannot be transferred
to your retail points account.
Dining points are non-refundable. If you would like to request a refund of retail
points, please complete the Retail Points Request form. If a faculty, staff, or student requests a refund of points deposited to their account
by a TU department, the refund will be issued back to the TU department.
Vending and change machine issues
If you experience an issue with a vending or change machine, please send the problem,
type of machine, and machine location via email to onecard AT_TOWSON or via text to 410-701-0805. Refunds are issued at the Auxiliary Services Business
Office during normal business hours. Please be prepared with the issue, the type of
machine, and machine location. If you paid with a credit or debit card, the machines
place a pending charge when you swipe. If a product is not dispensed, the pending
charge is removed. If the charge posts and you did not receive your product, please
visit our office with a screenshot of the posted charge to receive a refund.
Campus ATM issues
If you encounter a PNC or SECU ATM that is inoperable, please contact us at onecard AT_TOWSON or text 410-701-0805
Parking permit sales, exchanges, returns
Purchases: Permits for faculty, staff, and students are purchased through Parking
Services’ eParking portal. This video demonstrates the purchase process. If you select C.O.D. as your method of payment
during checkout, you would need to visit our office within five business days to make
If you would like to return or exchange your permit, complete the Parking Permit Return/Exchange form indicating your choice. Please check the Parking Services website for permit return policies and deadlines.
Parking citation payments
Parking citations may be paid online with a credit card through Parking Services’
eParking portal. Simply enter your citation number or plate information to get started. If you would
like to pay in-person with cash or check, you may visit our office during normal business
hours. You may also choose to mail a check to our office. See the Parking website for details.
Student MTA Discount Pass Program
Students can receive discounted MTA passes in the months you are taking classes. MTA
passes are administered through the MTA’s CharmPass app (https://www.mta.maryland.gov/charmpass). To receive your pass at the student rate, please download the app, and set up an
account using your TU student email. Then, complete the MTA CharmPass App Opt-in form to enroll. You will receive an email when your account is set up with the student
rate. Each semester our office confirms enrollment with the Registrar’s Office. If
you are not enrolled for a term, you will be removed from the student discount pass
program. You may reenroll in the program if/when you resume taking classes.
Ticketing for internal and external events
If you would like to speak with Ticket Office staff to set up ticketing for your event,
please email uuticketoffice AT_TOWSON or call 410-704-5192.
SGA & HRL Petty Cash issuance
The Auxiliary Services Business Office manages petty cash for SGA and HRL. You may
bring your authorization slip to our office any time during normal business hours
to receive cash and reimbursements or to return change and receipts. Please remember
to bring your OneCard.
If you are advised to deposit funds via our office, you may come any time during normal
business hours. If you are making a deposit using a check, ensure that the check is
fully completed and made out to Towson University. We are unable to accept starter
checks, convenience checks, or checks that are post-dated.
Notary services are available to students, faculty and staff by appointment only.
Email OneCard AT_TOWSON from your TU email account with 2-3 times during our normal business hours that you
would like to have your document notarized. Our staff will reply to confirm an appointment
time. Please bring a government-issued ID as proof of identity and do not sign your
document until you are at your appointment. This service is offered at no cost to
TU faculty, staff, and students.
View more information: https://www.towson.edu/campus/landmarks/union/ticketbusinessoffice/