Student Computing Services | Towson University


Student Computing Services (SCS) in the Office of Technology Services provides valuable
technology resources for students of all majors and experience levels.

Student working a computer in the SCS Lab

OTS Student Computing Services (SCS) is the university’s chief student technology
support group. Our accommodating hours and modes of support underscore the OTS commitment to quality service. Our knowledgeable
and friendly student staff stand ready to assist with any of our five integrated service
areas.

Service Desk

The SCS Service Desk provides technical support to students experiencing login, laptop
and mobile device problems. We also offer advice on how to best accomplish computing
tasks. 

Modes of Support

  • Chat: Click Chat… in the lower right corner of any SCS webpage
  • Phone: 410-704-5151
  • Email: scs AT_TOWSON
  • Text Messaging: 410-324-7271
  • TechHelp: submit a service request
  • In-person: Cook Library 35, Towson Run 123, Science Complex 3250 (Hours)

Computer Lab

The SCS Computer Lab provides up-to-date Windows and Macintosh hardware and software
applications on a walk-in basis. These elbow-friendly work spaces are available to
all students, regardless of major. The lab also includes a wēpa cloud-based printing kiosk and a Service Desk for assistance.

ResNet Support

SCS ResNet Support provides network connection support to resident students for computing and television
access. Professional service calls are dispatched to student rooms when problems cannot
be resolved remotely.

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Multimedia Equipment & Support

SCS Multimedia Support Services manages the SCS studios, multimedia equipment loans, poster printing, 3D printing, Power Stations for high-performance applications, and consulting on basic media production. 

Studios

The three SCS Studios offer hardware, software and work spaces well suited to video and audio production
for interested students from all disciplines, not just those focused on media production.
With tools ranging from consumer-level to professional and assistance available by appointment, the studios are a great place for students to learn, develop production skills,
practice presentations, and enhance their academic work with multimedia products.  

 

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View more information: https://www.towson.edu/technology/studentservices/

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