Position Description & Compensation | Towson University

Reporting to the Assistant Director of Residence Life, the Residence Life Coordinator
(RLC) is a live-in staff member that is primarily responsible for fostering a residential
environment where students succeed academically, develop their sense of self, and
learn the value of engaging in community. The RLC utilizes the department’s core values
of safety and security, learning and education, inclusive and welcoming communities,
discovery of self, and engagement & connections to develop engagement plans that further
the mission and vision of the department. The RLC leads the community of student learners,
advises student leaders, and supervises student staff (Resident Assistants, Community
Center Assistants, Community Center Managers). The RLC also serves as a member of
the area staff which is responsible for developing a comprehensive living and learning
environment for a residence hall/apartment community area. RLCs serve as emergency
response personnel both in  an on call capcacity and when other crisis or emergency
incidents occur.

RLCs serve on 1-2 committees to support key functional areas and priorities for department,
oversee administrative responsibilies to ensure smooth operations of assigned building(s),
foster interpersonal relationships, and are positive role models for students.

The RLC is essential personnel that serves as the building coordinator for their assigned
residence hall. The RLC is required to maintain their primary residence in the apartment
provided to them by Housing & Residence Life (or Capstone) and Towson University during
the period of their job appointment. (Primary residence is defined as the domicile
where a person resides the majority of time.)

Targeted Skills (pdf) – see attachment


  • Facilitate initiatives and practices that promote an inclusive and welcoming community.
    Conduct educational outreach around diversity awareness, social justice, and equity
    among students in the residence halls
  • Provide leadership to a residence hall community of 300-450 first year and upper-class
  • Select, train, and evaluate a team of 8-13 Resident Assistants, 12-24 Community Center
    Assistants, and 1-2 Community Center Managers
  • Promote personal and professional growth among staff by conducting one-on-one meetings,
    weekly staff meeting, and providing on-going feedback to foster community engagement
    and development
  • Facilitate student success by mentoring and guiding staff to build meaningful relationships
    with resident students, coworkers, and supervisors
  • Develop staffs’ leadership skills through creating expectations, goal setting, and
    prompting reflection
  • Train staff to complete administrative tasks integral to maintaining housing operations,
    safety, and security
  • Advise building council (hall government) to serve the residence hall community by
    means of student advocacy, leadership skill development, team building, and programming

Community Building

  • Develop a residential engagement plan and implement the initiatives to support department
    core values, active engagement in community, sense of belonging, and holistic development
  • Embody the department’s residential engagement model through multiple avenues that
    include but are not limited to: in hall opportunities, large scale events, student
    interactions, community walks, co-curricular involvement, and educational programming
  • Share experiences through conversations, programming, and other engaging initiatives

Student Learning and Education

  • Lead residential engagement efforts by providing all students with a level of immersion
    that prompts them to learn about themselves and others, while reflecting on their
    multiple roles and responsibilities within the community
  • Coordinate, advise, and oversee assigned Residential Learning Communities while developing
    working relationships with faculty and staff campus partners
  • Educate, explain, interpret, and reinforce policies as outline in Policies for On
    Campus Housing, the Student Code of Conduct, the Housing & Residence Life Housing
    Contract, and staff manuals
  • Create assessment tools to measure learning objectives and goals as it relates to
    engagement plan and efforts

Conflict Management

  • Utilize restorative approach to work with students who experience peer and community
  • Follow up and make timely referrals for students of concern
  • Serve as conduct hearing officer responsible for meeting with, educating, and sanctioning
    following expectations for the Department of Housing & Residence life and the Office
    of Student Conduct Civility Education
  • Participate in departmental on-call rotation to ensure the safety and well-being of


  • Manage and allocate the Resident Assistant and Building Council programming budgets
  • Oversee housing occupancy and building management by facilitating building openings
    and closings, building access, room change requests, and key inventory
  • Maintain exceptional physical condition of residence halls by proactively identifying
    needs, reporting issues, assessing damage, and assigning billing as appropriate
  • Ensure building safety by facilitating health & safety inspections and safety drills
  • Actively participate in departmental committees, taskforces, and working groups

Other Responsibilities

  • During the summer: Assist with building transition to summer conferences, represent
    department in new student orientation sessions, maintain building operations for summer
  • Meetings and Trainings: Attend department meetings and on-going trainings as scheduled
  • Administer and assist with departmental projects and other duties as assigned
  • Assist with university events such as: Admissions Open House, Welcome to TU, TigerFest,
    Homecoming, etc.
  • Provide assistance when required with administrative or programmatic tasks for the
    department or division of student affairs

Preferred Qualifications

  • Demonstrate a high level of integrity by connecting personal and departmental values
  • Highly adaptable with a strong desire to learn
  • Previous residence life experience
  • Ability to communicate thoughts with clarity, demonstrate active listening, and ask
    appropriate questions
  • Experience with community development, advising, helping and counseling skills, housing
    administration, and working with special populations
  • Be able to scale four flights of stairs during emergency response


Conferred Master’s degree required at start of employment

Minimum Qualifications

  • Conferred Master’s degree required at start of employment
  • Experience supporting students through multiple aspects of their collegiate experience
  • Commitment to building diverse and inclusive communities
  • Demonstrate an understanding of student development and practical application


As an employee of Towson University, you will receive a wide-range of benefits as a part of your compensation package.

Other compensation/Benefits include:

  • Salary – $41,004 (non-negotiable)
  • Partial Meal Plan – Meal Plans are provided to staff that can be used across campus.
    Renewed each Friday, these 10 meals provide the opportunity to connect with students
    and colleagues outside of the residence hall. Find out more about dining options here.
  • Ability to have household member
  • Ability to have 1 pet (cat, dog, or fish). Meet some of our current furry friends
  • Professional Development/Travel funds – In order to support professional development
    of staff members, we offer up to $1,500 for travel/registration expenses to conferences
    that will support your role.
  • 1-2 Bedroom Apartment – Each apartment has a living room, full kitchen, 1-2 bathrooms,
    and access to (free) washer and dryer. In Capstone buildings (West Village 1, Tubman
    House and Millennium Hall), the staff apartments’ furniture differ slightly as there
    are no nightstands or headboards located in the bedroom.

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