Technology questions? We’re here to help. If you need to accomplish something specific,
see our most popular links below. If you are not sure what you need, begin by selecting
your role at TU or contact OTS at 410-704-5151 for guidance.
Get started as a new student or new faculty or staff member. Create or reset a Faculty/Staff NetID or Faculty/Staff Password.
Get Support/Contact Us
For technology help, students should contact Student Computing Services, faculty and staff should contact the OTS Faculty/Staff Help Center. For help with classroom technology, contact CCLT. Anyone can submit a TechHelp online service request.
For Blackboard help, contact the TU Blackboard Team. For business-related items, contact OTS’ Administrative Offices. Register for OTS Alerts to stay informed of planned and unplanned system outages that could affect your work or studies.
Choose a Web Conferencing Tool
See the options and learn more about choosing a Web Conferencing Tool like Webex , Zoom or Blackboard Collaborate Ultra for your virtual meeting or class
Connect to Wi-Fi
Learn about the TU Wireless Network and how to connect.
Learn about Hardware and Software Options
Find, request, or manage software or Cloud apps, buy or replace a Computer. See recommended Hardware and Mac resources.
Inquire about an application or request a technology service for your office by submitting
a TechHelp Service Request (NetID required), or get help with the Residential Network (ResNet). Book technology training for your office or department, search tech self-help instructional resources, or get assistance with or find a technology-equipped classroom.
Access Cybersecurity Resources
Learn how to protect yourself and the university online, increase your security awareness, recognize and report phishing, report a cybersecurity incident and help protect your NetID with Duo Multi-Factor Authentication.
Access some of TU’s most widely-used applications: myTU (grades, class schedules, records, etc.), Blackboard, student email, faculty/staff email, TU desktop:Virtual Workspace, Office 365.
Work or Learn Remotely
Learn about and bookmark resources for learning (students), teaching (faculty) and working (staff) from anywhere.
TU Tech News
View more information: https://www.towson.edu/technology/