Global & Intercultural Fluency | Towson University

Employers look for global and intercultural fluency for jobs that require candidates
to work effectively in diverse teams by respecting, valuing, and understanding individuals’

Study Abroad student in Russia
An individual who demonstrates global and intercultural fluency is someone who shows
openness, inclusiveness, sensitivity, and the ability to interact with all people
and understand cultural differences.


Understanding the meaning of global and intercultural fluency can help an individual
assess his or her current abilities and identify areas for improvement and development.  

  • Identify one’s own cultural norms and values; articulate how one’s experiences shape
    these, and how culture shapes personal experiences
  • Analyze how cultural norms and values affect one’s interactions with others
  • Recognize commonality and differences across and within people and world cultures;
    and the diverse viewpoints that emerge from these differences and how these factors
    influence one’s relationships with others
  • Understand the influence of history, geography, religion, gender, race, ethnicity,
    and other factors on identity
  • Question explicit and implicit forms of power, privilege, inequality, and inequity
  • Engage with people and ideas from other cultures with courage, sensitivity, openness,
    and curiosity 
  • Identify developments and trends associated with historical or contemporary global
  • Develop a sense of personal and civic responsibility with respect to global issues
  • Apply communication skills and strategies, including the ability to use another language,
    to interact effectively with people from other cultures
  • Analyze the power structures, complexities and interdependencies of global systems
  • Evaluate solutions to global challenges using interdisciplinary perspectives


Over the course of your educational experience at Towson, students can gain global and intercultural
fluency through some of the following methods:




To effectively communicate, we must realize that we are all different in the way that
we perceive the world and use this understanding as a guide to our communication with



Consider the following activities and identify specific tasks completed within each

  • Travel
  • Study abroad
  • Intern abroad or with an organization with an international focus
  • Learning new languages
  • Athletic involvement
  • Student organization involvement
  • Coursework in cultural and international studies

Use the following list of action verbs to describe activities related to global and
intercultural fluency:

  • Analyze; collaborate; communicate; discuss; engage; evaluate; identify; immerse; interact;
    learn; listen; participate; recognize; understand

Sample resume bullet points

  • Communicated with current and potential clients in Chinese to address any problems
  • Participated in member meetings to discuss German culture and hone German-speaking skills
  • Collaborated with seven students of varying cultural backgrounds to develop a marketing plan for
    a Italian company producing flavored water
  • Interacted with local residents in Villa Soleada, Honduras while participating in week-long
    program to help build homes
  • Learned and improved Italian language skills through immersion while completing semester-long
  • Researched impacts of religious upbringing in educational performance

For additional resume assistance, visit the Career Center’s Resumes page or schedule an Appointment.

Interview questions 

Be prepared to answer common global and intercultural fluency interview questions

  • How have you worked towards inclusive practices?
  • Describe a time when you recognized and overcame your cultural biases.
  • Describe when you initiated a connection with someone from another culture.
  • Give a specific example of how you helped create an environment where differences
    are valued, encouraged, and supported.
  • Tell me about a time you worked on a team with individuals from different cultural
  • Describe a time when you found it difficult to work with someone from a different
*Adapted with permission from the Clemson University Center for Career and Professional
Development, 2018

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